You can write to us with a suggestion or complaint about any of our services, or about facilities that we regulate, such as restaurants or child care centers, by sending e-mail to web@HealthyMS.com.
Please include as many details as possible, including the location, date and time of a problem, when you write to us.
Complaints/Suggestions for Specific Areas
You may get quicker results by contacting specific areas directly about a complaint or problem.
- Restaurants and Food Facilities
Send e-mail to firstname.lastname@example.org, or
file a food facility complaint online »
Note: Use the search form to find a facility, then click its ID to enter information.
- WIC Nutritional Program
Make a complaint or suggestion for WIC »
- Child Care Facilities
Make a complaint about a child care provider »
- Nursing homes, personal care homes, and other health or care facilities
1-800-227-7308 (M-F, 8 a.m. - 5 p.m.)
Make a complaint online about a licensed facility »
- On-Site Wastewater
Make an on-site wastewater complaint »
What Agency is Right for Your Complaint?
Certain complaints are handled better by other agencies. Check this list before you file a complaint.
|Neglect or mistreatment: A vulnerable adult, such as an elderly family member, is being neglected or mistreated: not receiving medical treatment, suffering poor hygiene or living conditions, in a facility not licensed by MSDH.||Mississippi Department of Human Services — Adult Protective Services||844-437-6282|
|Financial fraud: A vulnerable person’s money is being taken, or their finances are being misused.||Mississippi Attorney General||800-852-8341|
|Medicaid or Medicare fraud||Mississippi Division of Medicaid||800-880-5920 or 601-576-4162|
|Complaints against doctors or medical clinics||Mississippi Board of Medical Licensure||601-987-3079|
|Complaints against nurses|
(complaints about nurse aides are handled by MSDH, though)
|Mississippi Board of Nursing||601-957-6300|